Disclaimer

This website and its content are provided for general product information and shopping guidance.

Product presentation

We aim to present product photographs, colours, measurements and descriptions as clearly as possible. Actual colours may appear slightly different because of screen settings, lighting and manufacturing variation. Product dimensions are approximate unless expressly stated otherwise.

Materials and product information

Material, finish, size and care information is based on the specifications available for each product. Customers should review the complete product page, available variants and care instructions before ordering. A colour description such as gold, silver or rose gold does not by itself mean that an item is made from solid precious metal.

Personalised orders

Personalised products are prepared using the names, initials, photographs, dates or other details submitted with the order. Customers are responsible for checking spelling, image quality, selected options and all personalisation information before checkout. Production outcomes may vary slightly due to the scale, shape and manufacturing process of the chosen item.

Pricing and payments

Store prices are displayed in AED unless another currency is clearly shown. Final charges, payment availability and any bank conversion or processing fees are determined at checkout and may also depend on the customer’s card issuer or payment provider.

Delivery estimates

Any processing or delivery period displayed on this website is an estimate, not a guaranteed arrival date. Delivery can be affected by order processing, carrier operations, destination access, customs review, public holidays and other circumstances outside our direct control. Please order early when purchasing for a date-specific occasion.

Third-party services

Payments, shipping, tracking and certain website functions may be provided through third-party services. Their availability and performance can be subject to their own systems and terms.

Purchasing decisions

Please read the relevant product details, shipping information, cancellation and refund information, privacy policy and terms before completing a purchase. Contact us before ordering if a product detail is unclear.